The User's use of Services and the provision of User's personal data when carrying out transactions through Services (sending of applications, the use of electronic payments and transfers and other means full, unconditional assent to this Policy and the abovementioned terms and conditions for the provision and processing of Personal information; in case of disagreement with these conditions the User should refrain from using the Services.
The Bank shall process only the Personal information that the User provided to the Bank itself, and which required the Bank to provide services to the User and feedback from the User (name, phone number, email address, etc.). When completing certain types of applications will need to provide additional information, in particular, series and number of the passport of the citizen of the Russian Federation, the place and date of issue, place of birth, address of permanent residence and actual place of residence, average income, marital status, place of work and its characteristics. The user, indicating in the Application their details, gives consent to their processing according to clause 1, article 9 of the Federal law of 07.27.2006 N 152-FL.
The Bank may collect and process other types of information about you: information about visits, page views and interaction with the site, the type and frequency of use of the site, the characteristics of the audience, the User's IP address, a cookie or anonymous identifier information about the mobile device from which you access by using: functional solutions for advertising, statistical functions use the Services and software components to ensure the efficiency of the Services in whole or their separate parts. When making e-money payments and transfers by the Bank is collected and processed including but not limited to: data on type of operation, location, time and amount of the transaction, method of payment, seller and/or the service provider, and other information associated with the Commission of the above operations.
Personal information may be used by the Bank for the following purposes: - to identify the User, confirm the accuracy and completeness of personal data. The Bank assumes that the User provides true and sufficient Personal information; - to grant the User access to the personalized sections of the Services; - to contact you (notifications, requests and information about change of status applications, accounts and other information relating to the use of the Services; - to handle queries, requests and orders of the User; - to explore User needs in order to offer them the most suitable products and services; - to improve the quality of the Service, its usability, the development of new services. The Bank has the right to use the information for General statistical analyses, is designed to improve banking services, diagnose technical problems on the site and to identify atypical transactions. The IP address will not be used by the Bank to identify you personally except in cases of suspected fraud in accordance with the legislation of the Russian Federation.
The Bank takes necessary and sufficient organizational and technical measures to protect User personal information from unlawful or accidental access, destruction, alteration, blocking, copying, distribution and other unlawful actions. In particular, are used:
- regular update services and systems management of the site and its content;
- data encryption using an SSL certificate;
- regular checks for the presence of malicious code;
- dedicated server to host the Site;
- the availability and update of information about the safety rules on the official website of the Bank.
All servicing Internet requests from Users and operations in the Services performed by the Bank, and in the presence of appropriate contracts and banking agents, call centers, service providers, which may be brought by the Bank for processing of applications, provision of services and improve the quality of services, the third party operates under Agreement with the Bank and Agreements not to disclose confidential User data or on the basis of law or a court order.
Storage of Personal information is carried out by means of your User base. Questions the purposes, forms and retention periods of Personal data shall be determined in accordance with the "regulations of the Bank on the security of personal data of customers of JSC NOKSSBANK during their processing in personal data information systems" approved by the Board of Directors, minutes No. 67 dated 04.28.2012.
Contact information to contact Users of the Services with the Owner of the Services listed on the "Contact" page of the Website of the Bank, www.en.nokss.ru/about/contacts/